At Flowers High Wycombe, our priority is delivering the freshest, most beautiful blooms to your door. Trusted by households and businesses across High Wycombe, we stand by our commitment to quality, ensuring every order arrives in pristine condition. Our Fresh Flowers Guarantee ensures you can shop with complete confidence from your local florist.
We pack each bouquet with care, but on rare occasions, flowers may sustain damage during transit. If your delivery arrives damaged or an item is missing, please inspect your flowers immediately upon receipt. Contact us as soon as possible, ideally within 24 hours of delivery, including photos of the affected flowers and packaging. This will help us quickly assess and resolve any issues to your satisfaction.
We guarantee our flowers will remain fresh for a minimum of five days from the time of delivery, provided they are cared for according to our instructions. Some flowers may last even longer. To maximise display time, always follow the care guidance included with your order. If you believe your flowers have not lasted within this freshness window, please notify us promptly to discuss your concerns.
Your happiness means everything to us. If your order does not meet our freshness promise, or if you have received the wrong item or a damaged bouquet, we offer the following options for your peace of mind:
We aim to resolve all refund or replacement requests swiftly. Please retain your original bouquet and all packaging until your case is resolved, as we may require inspection or photographs to process your request.
We are committed to providing excellent service to all residents and businesses in High Wycombe. If you wish to raise a complaint regarding your flowers, delivery, or service, please reach out to us promptly with full details of your issue. Once we receive your complaint, we will acknowledge it within two business days and aim to resolve it within five business days. Our priority is to ensure all customers feel valued and heard, and we take every comment seriously to improve our service further.
Flowers High Wycombe is proud to be your local florist, delivering daily to homes and workplaces across the area. Our skilled florists select the freshest blooms and handcraft each arrangement to order. For added peace of mind, every order is backed by our Fresh Flowers Guarantee—so you can send and receive flowers in High Wycombe with confidence.
If you have any questions regarding returns, refunds, replacements, or wish to submit a complaint, please contact our team. Thank you for supporting a trusted local High Wycombe florist.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
